商用英文專家

用英文主持視訊會議的技巧


How to Lead a English Conference Call

How to Lead a Conference Call

對於經常需要用英文進行溝通的學員們來說,在通話品質不佳、議題大多相對棘手、且同時間多人多方通話等不利因素影響之下,「主持視訊會議」通常是一項讓人感到相當困難的任務。就讓我們一起來看看如何順利讓視訊會議進行的小訣竅吧!

1. 說話要清楚且放慢速度,也要避免不必要的雜音

Articulate and speak slowly and comfortably. Don't overuse noises like "um" or "uh".

2. 當他人發言時,不要過度使用沒意義的短語

When listening to another speaker, don't over- or under-use "fillers" (words like "uh-huh" that let the speaker know you are still listening). It's okay to use a filler if the speaker has paused, but it's not okay to interrupt with a continuer, or to have dead silence on the line for an uncomfortable period of time. Silence can be a powerful communication tool to allow for understanding of complex ideas and time to formulate questions.

3. 放慢溝通的速度,讓所有人都有機會跟上進度

Pause between ideas, every three to five sentences, to give non-native speakers an opportunity to understand before continuing. This is a great time to politely confirm that everyone participating understands what has been said up to this point. Most people will appreciate being given a chance to ask for clarification.

4. 主動提出先釐清對方有可能產生的疑慮

During the call, regularly remind participants that they may ask for clarification. Tell them that it is important to you that they understand. Give them permission to ask for clarification.

5. 在每個主題結束之前再次進行確認

"Is that comprehensible?", "Was I comprehensible?", or "What questions do you have?" are all good ways to check for understanding. Do not rush into the next topic. Be sure to give at least 30 seconds between topics for questions and clarification. At the end of each topic, rephrase important details and actions, even if participants do not ask for clarification.

6.當個有效率的視訊會議主持者

A leader ensures that comprehension is a priority. They concentrate on creating a communication friendly environment for everyone to appreciate and enjoy.


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